Lettings Manager

We are recruiting exclusively on behalf of one of the UK’s leading online estate agents, for a passionate and tenacious Lettings Manager to join their team based in Chester. As Lettings Manager, you will have experience working with a letting’s agency and will have an exceptional ability to build relationships with tenants – many of whom will have emotional reactions to the news their landlord is selling their property. You will be confident using the phone to speak to tenants and letting agents to understand and resolve issues and drive obtaining media and listing properties for sale as soon as possible. The role requires that you obtain the full cooperation of the tenants by building relationships, listening to and overcoming all of their concerns.

If you are a determined, empathetic and ambitious lettings Manager looking to join a highly regarded, well established and national brand who have rapidly grown since they became one of the first online auction estate agencies in the UK 16 years ago, this could be the job for you!


Due to Covid restrictions, tenant eviction bans, along with the booming market for tenanted property sales, a key role has been created within the business. We are looking for a proactive, empathetic, and tenacious person to work with tenants and their agents all over the UK to obtain their cooperation to provide photos, floor plans, videos for property listings; along with access for subsequent viewings from interested buyers. This person will also then assist the listings manager to process the media and upload the property information to online portals to list properties for sale as soon as possible.


  • To obtain media for listings from tenants and their agents all over UK and to assist in scheduling access for viewings and assist in the listing/marketing of properties with online portals
  • Building rapport and strong relationships with tenants, landlords and their letting agents to identify and resolve problems quickly and effectively to achieve the fastest listings
  • Be empathetic but also determined in nature to get to the bottom of the issues and influence others to overcome objections and get things done
  • Listing on portals and coordinating with colleagues to maximise listings and sales weekly
  • Calling buyers and tenants to book appointments
  • Managing buyer valuations with tenants
  • To achieve weekly KPI and listings targets


  • Experience of working with a letting’s agency, in a similar role
  • Experience listing properties on Rightmove and Zoopla and other portals for sale or letting and will know how to process the media obtained through the cooperation of the tenant to list properties as soon as possible.
  • In-depth knowledge and experience of:

                Tenant management

                Rightmove, Zoopla, Vimeo and photo processing/resizing

                Creation of floor plans

                Use of WhatsApp, email, Dropbox, and all other communication methods needed to communicate with tenants and                 obtain media

  • Will work the hours 9-5 with flexibly 40 hours/week to deliver results to communicate with tenants. This will include taking a turn to work some evenings and Saturday mornings
  • Prepared to work from home and office to get the work done

What we offer you:

  • A competitive salary
  • The opportunity to work for one of the UK’s leading online estate agents
  • Sociable and friendly team
  • Potential flexibility for home working after successful completion of probationary period and you are fully settled into the business
  • 20 days holiday plus all bank holidays. Holidays will increase by additional 1 per year up to 25 maximum after 5 years

If you feel that this could be the right role for you then apply now and we’ll be in touch.

  • Date Posted:
    15th July 2021
  • Location:
  • Salary:

To discover more, please get in touch...